CSR - Customer Service Representative

Who are we? CAD Railway Industries is an ambitious Quebec-based company, in business for over 60 years, specializing in the repair, conversion and reconditioning of rolling stock (railcars and locomotives of all kinds) with workshops and offices in

In their projects, our teams design equipment that will meet the needs of our customers, both on the cargo and passenger side ... and currently, we are looking for a customer service representative to fill our team!


Roles and responsibilities


Reporting to the Production Manager, the incumbent will serve as the main contact with customers, answering questions and requests from customers regarding car maintenance services and performing the following tasks, among others:



Job requirements



Skills and competencies




The masculine credits are used in this text solely for the purpose of simplifying the form and facilitating its reading.